Wendy Crooks

Plano, Texas

I am a seasoned and people-oriented professional with a proven track record in leadership, fundraising, community engagement, people, operations, and sales management across diverse sectors, including non-profits, career services, and publishing. Over 15 years of experience managing high-performing teams, designing and executing advancement strategies that enhance organizational visibility, building sustainable donor relationships, driving significant financial contributions, and advancing institutional goals through innovative advancement initiatives.

I have a track record of identifying and developing a million-dollar-plus new donor, who contributed ~$2 million within a year and a half, significantly impacting organizational financial stability. Adept at navigating complex institutional landscapes, and recognized for the ability to create a culture of philanthropy and inspire both staff and volunteers to work toward a shared vision of financial sustainability.



Skills

High-Level skills
  • Strategic Vision & Execution: Ability to align long-term organizational goals with actionable strategies that drive measurable outcomes.
  • Change Management & Adaptability: Proven success in leading organizations through transitions, scaling operations, and implementing new initiatives.
  • High-Stakes Relationship Building: Expertise in engaging high-net-worth individuals, corporate sponsors, and influential stakeholders to secure long-term partnerships.
  • Brand Positioning: Ability to craft compelling narratives that elevate organizational presence, strengthen donor engagement, and enhance public perception.
  • Communication & Influence: Strong ability to convey ideas, inspire teams, and engage diverse audiences through clear, persuasive, and impactful messaging.

Experience

Regional Executive Director

NONPAREIL INSTITUTE
  • Managing P&L for multiple sites, leading community engagement initiatives, and leading fundraising efforts to drive sustainable growth and development.
  • Increased event funding for North Texas Giving Day from $17,000 to $127,000, achieving a 647% growth through strategic fundraising and donor engagement.
  • Oversee Program Directors and provide strategic guidance to drive program initiatives, ensuring effective implementation and operational excellence across multiple sites.
  • Achieved a 64% increase in enrollment to date through strategic campaigns, targeted outreach, and optimized recruitment initiatives.
Jan 2024 - Present

Director of Operations

NONPAREIL INSTITUTE
  • Managed and oversaw training programs tailored for adults with Autism, focusing on skill development, independence, and personalized learning strategies.
  • Increased annual enrollment by 20%, driving sustained growth and higher participation rates.
  • Managed and developed a team of 15+ staff and instructors, enhancing performance through targeted training programs and achieving a 20% improvement in productivity.
  • Enhanced fundraising initiatives through strategic community engagement and corporate partnerships, collaborating with organizations like Samsung and institutions such as Texas Woman’s University to drive impactful philanthropic efforts.
Aug 2021 - Jan 2024

Career Services Manager

MY POSSIBILITIES
  • Established strategic community partnerships to enhance collaboration, drive engagement, and support organizational goals.
  • Oversaw the planning, operations, and program development of the Career Services division, ensuring comprehensive career counseling, employer engagement, and student success initiatives.
  • Led a job development team that successfully placed 24 individuals in employment opportunities during the pandemic, overcoming economic challenges and workforce disruptions.
  • Implemented Diversity & Inclusion strategies by conducting targeted training sessions for key employees of partner organizations, fostering an inclusive workplace culture.
  • Tracked and analyzed monthly key performance indicators (KPIs) while conducting comprehensive annual employee performance evaluations.
Aug 2020 - Aug 2021

Career Services Senior Consultant

MY POSSIBILITIES
  • Provided exceptional service and clear communication to customers, community partners, and stakeholders, ensuring a seamless experience with the LaunchAbility team.
  • Increased accounts receivable by 344% within the first year, improving cash flow and revenue collection efficiency.
Aug 2019 - Aug 2020

Supported Employment Team Lead

LIFEPATH SYSTEMS
  • Conducted interviews, hired, and trained over 20 job developers, enhancing recruitment efficiency and workforce development.
  • Supervised the job developers while effectively managing caseloads to optimize employment outcomes and client success.
  • Established strategic partnerships with major corporations in the community to drive business growth and collaboration.
  • Effectively connected qualified candidates with high-quality job opportunities to promote long-term career growth and organizational success.
Feb 2017 - Aug 2019

Job Developer

LIFEPATH SYSTEMS
  • Placed consumers in ability-appropriate positions within Collin County as well as developed meaningful relationships within the community.
  • Maintained excellent communications with TWC counselors and provided timely and appropriate documentation.
Jul 2016 - Feb 2017

Training Advisor/Chat Operator

REAL WORLD TRAINING
  • Assisted an average of 50+ customers per week in selecting products and classes through the online platform, ensuring at least a 96% satisfaction rate.
  • Delivered outstanding customer service by effectively addressing inquiries, resolving issues promptly, and ensuring a positive client experience.
Jun 2013 - Jul 2016

Freelance Writer

SELF EMPLOYED
  • Researched and authored over 20 in-depth articles on local culture, business, and events for regional magazines with a monthly circulation of 50,000+.
  • Authored "Family Ties," a weekly editorial column in The Woodlands Villager, exploring family dynamics, community relationships, and personal growth.
2001 - 2015

Publisher

SOUTH LOUISIANA FAMILY MAGAZINE
  • Coordinated all aspects of magazine publishing, managing a team of 10+ staff, overseeing editorial content, and writing one or two feature stories plus a monthly column per issue.
  • Secured advertising contracts totaling $500,000 to support the publication, increasing revenue by 35% and enhancing brand visibility.
1999 - 2001

Director of Sales

BATON ROUGE PARENTS MAGAZINE
  • Led and managed the advertising sales team for a monthly magazine, driving revenue growth through strategic client acquisition, relationship management, and targeted marketing initiatives.
  • Consistently ranked as a top-performing account sales representative while simultaneously leading and managing a high-performing sales team.
1992 - 1999

Education

Louisiana State University, Baton Rouge, Louisiana

Bachelor of Arts in Journalism
Major in Journalism, Minor in English

WC